Have Your Say!

Two ways to tell us how we are doing – take our super-quick Friends & Family Test satisfaction survey, and sign up for our Patient Participation Group! See the buttons below!

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Friends and Family Test

“How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

Friends & Family Test

Responses for the current period: November 2023.

The responses are reset every calendar month

This form collects your feedback anonymously. Please read our Privacy Policy to discover how we protect and manage your submitted data.

Find out more about Friends and Family Test

Comments – October 2023; none.

Comments – September 2023

Extremely likely
“Everyone is always really helpful, caring and kind! (both the reception staff and doctors). The doctors are great and they understand. Thank you everyone :)”

Extremely Unlikely
This comment has been passed to the practice management, due to specific content/concerns.

Comments – August 2023

Extremely likely
“It think this GP surgery is brilliant. Always takes time to listen and is thorough in their appointments and in sending for further tests if needed . Very helpful and I feel it does  all it can to help their patients.Kind and friendly. Would definitely recommend this gp surgery 100%”

Comments – July 2023

Extremely likely
“Everyone is so helpful in this medical centre.”

Extremely likely
“I’ve been with this practice for over 25 years and they are lovely and professional”

Extremely likely
“If I met anyone in the catchment area who was looking for a gp practice I would recommend Holborn Medical Centre, I’d love to move to be within the zone because I have never felt more supported in my seeking of medical treatment. I wish I could keep this GP.”

Extremely likely
“I think this GP surgery is brilliant. Always takes time to listen and is thorough in their appointments and in sending for further tests if needed. Very helpful and I feel it does all it can to help their patients. Kind and friendly. Would definitely recommend this GP surgery 100%”

Likely
“All the reception staff are great and majority of the doctors!”

Comments – June 2023

Unlikely
“I’ve been a patient at this GP since I was young, 30 years +. I’ve always thought we were lucky to have such a good service. However, just recently the service has reduced considerably. It’s quite shocking how bad it is now. The admin seems to be the root cause + lack of appointment and Dr availability. It’s also impossible to have any consistency ie seeing the same GP on a follow-up appointment which is so important. Hence a disjointed approach to treatment. Please try to improve and return to the good service you once provided”

Comments – May 2023

Likely
“Good practice, the Receptionists are really kind.”

Extremely likely
“Fantastic quick and reassuring response to queries.”

Extremely likely
“I’ve found significant changes in last few years.  I am listened to.  This has saved my life.  Each time they have ran tests without hesitation when I explain my symptoms the results have come back with items needing attention.”